Terms and Conditions

Surf SUP Brighton is the trading name of Brighton SUP Limited, company number 12704031.


If you are hiring equipment from us please note that you will be presented with copies of these Terms & Conditions, along with a copy of the safety guide when your paddleboard and equipment is dropped to you, and you will be required to sign it to confirm your agreement with them.


Payment may be made by Credit or Debit card via Stripe, PayPal, AmazonPay, or GoCardless bank transfers. Brighton SUP Limited do not retain credit or debit card details. An email verification and receipt will be provided upon payment completion. Please retain this for your records.


Brighton SUP Limited carries specialist Products and Public liability insurance of up to £2,000,000, arranged through Activity Business Cover (ActivityBusinessCover.co.uk). If you require additional personal cover we are unable to assist but advise that you arrange this in advance of any rental period. If customers require full details of our insurance policy, we are happy to supply them. Please use one of the contact forms and we will be in touch promptly.


The undersigned hereby waives and releases all claims of negligence or strict liability arising out of use or misuse from equipment provided from Brighton SUP Ltd. I fully understand, recognise, and accept that these kinds of sports can pose inherent risks and dangers such as the possibility of injury to myself or others, damages to equipment, and even death. As a condition for the use of these SUP (Stand Up Paddleboard) boards, I will assume all responsibility for any injury or damage of any nature and extent. I agree to use my best judgement in undertaking this activity.


I shall be responsible for any loss or damage to the SUP board and / or related accessories for any reason whatsoever. In the event of equipment malfunction or failure becoming apparent during the period of hire, I will return it immediately or notify Brighton SUP Ltd. I acknowledge that no repairs of any kind are to be made to the SUP Board or accessories without the prior consent of Brighton SUP Ltd. In no event shall Brighton SUP Ltd be responsible for any expenditure, inconvenience or loss incurred by me.


I agree to pay any damages suffered to any equipment. Fees applicable for the late return of rental boards and equipment (daily rate plus 20%). There are no refunds on early returns. I have read and fully understand all the Terms and Conditions of this agreement.


To ensure the safety of our customers, we reserve the cancel any pre-bookings which cannot be fulfilled due to inclement weather (including storms, high winds, dangerous tides or waves). In such instances, we will refund you fully or work with you to rearrange your hire slot.


For pre-booked hires, we offer 100% cancellation up to 48 hours prior to your scheduled hire date, and a 50% refund for bookings cancelled up to 24 hours prior to your hire day.  Unfortunately we do not offer refunds for cancellations made on the scheduled hire day, unless due to inclement weather as described above.  We are happy to work with you to re-schedule your hire day up to 48 hours prior to the scheduled hire for no additional charge if you'll be unable to attend your pre-booked hire date.




Payment may be made by Credit or Debit card via Stripe, PayPal, AmazonPay, or GoCardless bank transfers. Brighton SUP Limited do not retain credit or debit card details. An email verification and receipt will be provided upon payment completion. Please retain this for your records.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit or debit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit and debit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


The prices for our products are subject to change without notice. All prices include VAT.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES (if applicable)

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person or geographic region. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns and Refunds page.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy. 


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.